Support

AdCracker CD uses very simple technology. If you can surf the Web and view Flash video or animations, you will be able to run AdCracker CD.

PCs can run the CD by placing it in the CD-ROM drive, and if you have AutoPlay enabled, the CD will automatically find and launch the default Web browser that is installed on your computer, such as Internet Explorer or Firefox. We prefer Firefox.

You will use the Web browser to navigate through the CD. But you do not need to connect to the Internet.

Macs can run AdCracker CD from the CD-ROM drive, but few Macs have autorun enabled. So copy the files from the CD to a new folder on the hard drive as described below.

Problem: AdCracker CD fails to launch after you place it in the CD-ROM drive.

Solution:

1) Open and close the CD drive several times.

2) If #1 doesn't work, take another autorun CD that you have used before, such as the installation CD for a printer, and place it into the CD drive to see if autorun is working on that CD.

Next, try your AdCracker CD again. That frequently solves the problem.

3) Enable AutoPlay on your PC or AutoStart on your Mac. (Sometimes called AutoRun.) If you don’t know how, search help on your OS documentation, or Google search for instructions on your operating system.

For PCs running Windows XP or later, Google this phrase:

CD-ROM Does Not Run Automatically After You Insert It into Your CD-ROM or DVD-ROM Drive

4) Create a new folder named AdCracker.CD, copy the files from the CD to that folder, then copy the root “index.htm” file to your desktop.

5) As a backup launch method, either:

- Double-click the “index.htm” file on the CD-ROM.

- Launch your Web browser. Then navigate to the “index.htm” file. Example: Open Internet Explorer. File > Open > Browse > CD Drive (D) > index.htm

Problem: Flash video clips do not play.

Solution:

1) Download and install the latest version of the free Adobe Flash player.

To get it, Google: Free Flash player. Or go to the Adobe Flash web site.

> AdCracker support via phone & email.

Tech notes & issues:

> Windows Service Pack 2 has security features that can interfere with the Flash video. Disable the yellow warning band at the top of the browser window. For example, click “Allow blocked content” if you encounter that error message.

> Some Mac Operating Systems have trouble displaying the Flash video TV commercials on the CD. To solve this, copy the CD to the hard drive as previously indicated.

> Rather than run the CD from your CD-ROM drive, Mac and PC users can create a new folder named AdCrackerCD, copy the files from the CD to that folder, then copy the root “index.htm” file to your desktop.

You may only copy the files to one PC or one Mac under the terms of a single user license agreement.

Be sure to review your license agreement