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How to create and characterize a world class corporate or consumer brand, for companies small to large, B2C or B2B.
To build a corporate or consumer brand there are three things you will need to define or create: 1) The brand's personality. 2) The corporate brand's relationships with relevant target audiences. 3) The brand's image or identity, including the icons, symbols or other visual representations of the brand such as the logo or brand character. 4) The brand's story. "Hi there, Mr. Buyer. Let me introduce myself, my history and the people who have made me what I am today." So the three steps to building a brand are: 1 Create a personality for the company, the product or service. Just as you would for a real person, reflecting aspects of the actual reputation, attitudes and behavior. 2 Build a relationship with your target audiences based on the brand's personality, history, and benefits of the relationship. Build this relationship consistently over time, using advertising in addition to all other communications, including the way employees are trained to interact with customers. Be sure to craft a brand story, whether short or long, that introduces the brand and communicates brand values and history. 3 Reinforce the relationship and trigger recognition with consistent visual symbols. These symbols can include everything from a color scheme and logo to a brand character, or images of the president or founder of the company.
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