The purpose of the guarantee is to encourage you to purchase the product, confident that it will function properly on your desktop PC or Mac, anywhere in the world.

If your AdCracker CD is defective you can get a refund of the purchase price or a replacement CD.

If you are not sure whether AdCracker content or concept development tools are right for you, look around AdCracker.com, and take a click here:

> About AdCracker

AdCracker offers extensive information about our products, the companies that use them, as well as candid reviews by real users. We are also available by phone or email to answer any questions.

AdCracker does not offer refunds after an online account has been activated.

Please read these details:

- If you discover a problem with the product you must first report the issue to AdCracker's technical support team.

> Contact AdCracker

- Please contact us via email for a refund request form. Your refund request form must be postmarked within 30 days of the date you placed the order. This is an important deadline.

- You will receive a refund in the same way you made the purchase. For example, if you buy with a credit card you will receive a refund on that same credit card.

To maintain your guarantee:

1) Do not copy or download any files from the CD or online access account onto your hard drive.

2) Do not print any files or pages from the CD or online access account.

- The guarantee is non-transferable. It applies only to the original, registered purchaser.

- The guarantee is void if any false information has been provided about the purchaser, or if any incorrect information of any kind has been provided on the order form or on the refund form.

Please contact AdCracker if you have any questions.